The University Ombuds officer deals with complaints from students who believe they have not been treated fairly by a University staff member or administrative board. The Ombuds officer holds an independent position within the University and is also under obligation of secrecy, in order to ensure that confidentiality is maintained.
Plexus Student Information Centre
2311 GN Leiden
PO Box 9500
2300 RA Leiden
Dhr. mr. E.A.J. (Eugène) van der Heijden
Detailed information about where and how to make a complaint can be found at: Ombuds officer for students.